Slack
Beta
Chat
Use the CustCom assistant with tools directly in Slack.
Mention the CustCom bot in a thread — answers and actions run in your workspace context. Same toolset as the dashboard chat.
AI assistant in Slack
Mention the CustCom bot and ask about tasks, documents, customers, and projects.
Full tool support
The bot uses the same toolset as the dashboard chat — including search, tasks, and time tracking.
Secure identity mapping
Only Slack users with a matching org member email can use the assistant.
Encrypted installation
Bot tokens live encrypted — never plaintext in the database.
Key Features
- Mention the bot in threads for contextual answers
- Tasks, documents, customers, and projects in Slack
- Email-based member mapping for secure access
- Encrypted Slack installation tokens